Thank you for shopping with Gismo Haven. We are committed to ensuring your orders are processed and delivered efficiently and securely.

Order Processing

All orders are processed after confirmation through our Cash on Delivery (COD) system. Orders are typically prepared for dispatch within 1 to 3 business days after verification.

Orders placed on weekends or public holidays may be processed on the next working day.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order. Promotional offers or free shipping campaigns may be available on selected products or orders.

Worldwide Shipping

Gismo Haven operates worldwide and works with trusted shipping partners to deliver products to customers across different regions.

Order Tracking

Once your order has been shipped, customers may receive shipment updates or tracking information through email or other provided contact details where available.

Failed Delivery Attempts

If delivery cannot be completed due to incorrect address information, customer unavailability, or refusal to accept the package, the order may be canceled or returned.

Cash on Delivery

We currently accept Cash on Delivery (COD) only. Customers are required to complete payment at the time of receiving the shipment.

Damaged Packages

If your package arrives visibly damaged, we recommend inspecting the item before accepting delivery. If there is a problem with the shipment, please contact us within 48 hours at [email protected].

Address Accuracy

Customers are responsible for providing accurate shipping information during checkout. Gismo Haven is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Lost or Delayed Shipments

While we work with reliable shipping providers, unexpected delays may occasionally occur due to external factors beyond our control. If you experience a shipping issue, please contact our support team for assistance.

Contact Us

For shipping-related questions or support, please contact us:

Email: [email protected]